Privacy Policy
This Privacy Policy explains how personal data is collected, used and protected in connection with your use of Mr Vegas. Protecting your data is a priority, and processing is carried out in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Below we describe what data is collected, the purposes of processing and the rights available to you. By using the platform, you acknowledge the practices described here. For related rules, see the Terms & Conditions and Responsible Gambling pages.
1. Data we collect
We may process several categories of personal data, including identity and age data, contact information, payment and transaction data, location data used to confirm you are in the UK, and technical usage data such as device information and activity logs. Identity data is needed in particular to meet UKGC verification and anti-money-laundering obligations before processing withdrawals.
2. Cookies and tracking technologies
Cookies and similar technologies are used to operate and improve the service. The main categories are set out below. Some cookies are strictly necessary for the platform to function, while analytics, marketing and functional cookies are used only with your consent, which you can withdraw at any time from your browser settings.
| Cookie type | Purpose | Consent |
|---|---|---|
| Strictly necessary | Login, security and core site functions | Not required |
| Analytics | Measuring traffic and improving the service | Required |
| Marketing | Relevant offers and measuring campaigns | Required |
| Functional | Remembering preferences such as language | Required |
3. Purposes and legal basis
Data is processed to provide the contracted services, meet legal obligations, prevent fraud and pursue legitimate interests such as platform security. Where consent is required, processing is carried out on that basis and consent can be withdrawn at any time with future effect.
4. Data retention
Personal data is kept only for as long as necessary for the stated purposes or in line with applicable retention obligations, including UKGC and anti-money-laundering record-keeping requirements, which typically means up to 5 years after an account is closed. Once the purpose no longer applies and retention periods expire, data is deleted or anonymised.
5. Data sharing
Personal data is shared only where necessary to provide the service, meet a legal obligation or where consent has been given. Service providers acting on the operator's behalf are bound by contractual data protection obligations. Data is not sold or shared with unauthorized third parties for advertising purposes.
6. Your rights
Under UK GDPR you have rights including access, rectification, erasure and restriction of processing, as well as the right to object and to data portability. Some rights may be limited where the operator must retain data to meet legal or regulatory obligations.
6.1 Exercising your rights
To exercise your rights, contact the operator through the support channels shown on the platform. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK data protection authority, at ico.org.uk.
7. Data security
Technical and organisational measures, including SSL encryption of data in transit, are applied to protect personal data against unauthorised access, loss or misuse. These measures are reviewed and updated in line with current standards.
8. Contact
For any question about the processing of your personal data or to exercise your rights, contact the operator through the help and contact section of the platform.